Shipping Time Frame
Your order will ship 1-7 business days after your order is placed. Most items are shipped via Priority mail.
Possible time frame to receive your order once it has been shipped:
Priority Mail typically 1-3 business days
UPS typically 1-5 business days
You should receive a shipping notification with tracking information once your order is on its way. Please be sure to check your spam folders as well, if this is your first time purchasing with us.
We make sure that all glass products (candles) are triple wrapped in bubble wrap and also packing peanuts (when available) to ensure that your candles arrive safely.
Once the candles leave our studio and are scanned into the mail tracking system, we are no longer responsible. If an issue does take place and the candles arrive broken you will need to file a claim with that specific carrier.
Please do not hesitate to reach out to us for assistance. We may also ask for photos to cover all parties involved.